Empowering You to Achieve Happiness

Thank you for booking your spot at our retreat! We understand that life can sometimes be unpredictable, and we want to offer you a clear and fair cancellation policy. Please read the following terms carefully:

1. Cancellation by You (The Guest):

• More than 30 days before the retreat start date:
  If you need to cancel your booking more than 30 days before the start of the retreat, you will receive a full refund minus a $250 administrative fee.
   
• 15-30 days before the retreat start date:
  Cancellations made between 15 and 30 days before the retreat start date will receive a 50% refund of the total retreat cost.
   
• Less than 15 days before the retreat start date:
  Cancellations made less than 15 days before the retreat start date are non-refundable. We understand that emergencies happen, and we may be able to offer you a credit toward a future retreat depending on the circumstances, but this is at the sole discretion of our team.
   

2. Cancellation by Us (The Retreat Host):

• Retreat Cancellation Due to Low Enrollment or Other Factors:
  In the unlikely event that we must cancel the retreat due to low enrollment or unforeseen circumstances; you will be given the option to either receive a full refund or transfer your payment to a future retreat of your choice.    
• Retreat Cancellation Due to Force Majeure (e.g., Natural Disasters, Pandemics, Government Restrictions):
  If the retreat is canceled due to a force majeure event, we will offer you the option to transfer your payment to a future retreat or issue a credit for the full amount paid.
•  However, we are not responsible for any other expenses incurred, such as flights, hotels, etc.
   

3. Transfer Policy:

• If you are unable to attend but wish to send someone in your place, you may transfer your booking to another person up to 7 days before the start of the retreat. Please notify us of the change in writing, and we will be happy to assist you in the transfer process.
   

4. Travel Insurance:

We strongly recommend purchasing travel insurance to cover any unexpected cancellations or interruptions, especially if you are traveling from out of town. Travel insurance may provide compensation for unforeseen circumstances such as illness, emergencies, flight cancellations or loss of belongings.

5. No Show Policy:

If you fail to attend the retreat without prior notice, arrive late or depart, you will forfeit the entire amount paid for your booking.

If you have any further questions, feel free to contact us at info@thesamaritancounseling.com. We look forward to having you join us!